Design Thinking and it's Methods Workshop
In this immersive and interactive workshop, you will explore and apply the five fundamental stages of Design Thinking: empathise, define, ideate, prototype, and test.
Through hands-on activities, you will tackle a real-life challenge, developing a prototype of a product or service tailored to the needs and expectations of your target users.
By the end of this workshop, you will have acquired practical skills and valuable tools to implement Design Thinking in your own projects, team and organisation, that will drive team collaboration, innovation and the development of user-centric solutions.
to schedule a workshop for your team
Participants from any field and discipline will have an engaging and transformative experience that will empower collaborative creative thinking and problem-solving, and equip with a shared creative process, language and methods.
Outline and examples of practical collaborative techniques covered
1. Empathize – needs dicovery
- Observations: Observe users in their natural environment to see how they interact with products and face challenges. This method provides insights into users’ behaviors and context.
- User Interviews: Conduct one-on-one interviews to understand users’ attitudes, experiences, and pain points. This helps gather rich, qualitative data about their needs and challenges.
- Immersions: Step into the users’ shoes by experiencing their daily routines and challenges firsthand. This deepens empathy and understanding of their experiences.
- Empathy Maps: Use empathy maps to consolidate information about what users say, do, think, and feel. This helps the team visualize and understand user experiences better
2. Define – need description
- Affinity Diagrams: Organize and synthesize information gathered during the empathize stage into themes and patterns. This helps identify key insights and user needs.
- Point-of-View Statements: Create statements that define the problem from the user’s perspective, focusing on their needs and insights.
- How Might We Questions: Frame the problem as opportunities for design by asking “How might we” questions. This encourages a solution-oriented mindset.
3. Ideate – solutions exploration
- Brainstorming Sessions: Conduct collaborative brainstorming sessions to generate a wide range of ideas. Encourage wild ideas and defer judgment to foster creativity.
- Mind Mapping: Use mind maps to visually organize ideas and explore connections between them. This helps in expanding the solution space.
- Sketching: Encourage team members to sketch their ideas. Visual representation can help in communicating concepts more effectively.
4. Prototype – solution research
- Rapid Prototyping: Create quick, low-fidelity prototypes using materials like paper, cardboard, or digital tools. This allows for fast iteration and feedback.
- Storyboarding: Develop storyboards to visualize how users will interact with the product or service. This helps in understanding the user journey and refining the prototype.
- Role-Playing: Act out scenarios using the prototype to identify potential issues and areas for improvement. This method helps in gaining practical insights into user interactions.
5. Test – solution validation
- User Testing: Conduct usability tests with real users to gather feedback on the prototype. Observe how users interact with the prototype and note any difficulties they encounter.
- Feedback Sessions: Organize sessions where users can provide verbal and written feedback on the prototype. This helps in understanding their perceptions and suggestions for improvement.
- Iteration: Based on user feedback, iteratively refine the prototype. This involves revisiting earlier stages of the design thinking process to ensure the solution meets user needs effectively.